Master Lock Phone Numbers and Emails

Toll-Free Number:

  • (800) 464-2088
    US only
Send Message

Customer Service:

  • (800) 227-9599
    Canada Only
  • (800) 308-9244
    Japan
  • +61 130 036 0211
    Australia
  • +86 400 820 6535
    China
  • +86 216 888 6550
    China
  • +8 135 447 5311
    Japan
  • +649 415 6240
    New Zealand

General Info:

  • +21 263 475 7711

Master Lock Emails:

Customer Service
Australia
General Info
securitychina@mlock.com
China
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Contact Information

Master Lock Website:

Master Lock Help Center:

Corporate Office Address:

Master Lock Company LLC
PO Box 927 137 W Forest Hill Avenue
Oak Creek, Wisconsin 53154
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30 am - 5:00 pm


Additional Address:


Canada:

3300 Ridgeway Dr #1, Mississauga,

ON L5L 5Y6, Canada

More contact details

Master Lock Rating Based on 11 Reviews

Rating details

1.8
more details
Reliability
Value for money
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of Master Lock Customer Service Calls

99 TOTAL
CALLS
02:59 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Master Lock?

Request for Information Question:

  • “Assistance”
  • “My name is John Smith, I just purchased a Master Lock #5422D, I need help in Locking and Unlocking, I put in a four digit combination and can'T open it. Help”
  • “Need help with lock stuck open”

Account Question:

  • “Help with password reset”
  • “Forgot the com”

Product/ Service Question:

  • “Defective product”

Other Question:

  • “Sells”
  • “Lost combination”
  • “Pint not addid”

About

Related Companies

Fortune Brands Home And Security, Moen, Sentry Safe, Therma Tru, Rohl

Summary

Master Lock has been on the market since 1921. The company was started in Milwaukee, WI. It has been specializing in padlocks for a long time and is know to set standards for lock design, application and performance. The company is considered to be one of the largest manufactures of padlocks. The product list of Master Lock except featured padlocks includes School Locks, ADA Security Products, Institutional Locks, Vehicle as well as Towing Security. The company also manufactures Cargo Security, Safety Lockout Devices, Storage Security, Door Hardware, Industrial Security, Travel Security, etc. Master Lock is situated in Oak Creek, WI.

Master Lock reviews and complaints

Master Lock is ranked 77 out of 335 in Security and Protection Services category

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